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When you work for Mackenzies Bakery, you’re more than just an employee—you become extended family. Our team is filled with hard-working, passionate people whose goal is to motivate and empower each other to succeed. We’re seeking like-minded individuals to join our team and help spread our love of baking and dedication to top-notch hospitality in our community.



Hourly rate based on experience

We’re looking to add a full-time Assistant Manager (Retail) to our team! Preferred candidates must have a proven track record for creating a fun, lively and celebratory environment that supports and inspires our small team. We also expect the successful candidate to convey our core values—community-minded, collaborative, inclusive, authentic, passionate, high-quality and team-focused. The Assistant Manager is a primary brand ambassador of the Mackenzies Bakery experience.

Primary Responsibilities
  • Manages the retail team while leading by example

  • Creates and tracks the team’s work schedules covering a 7-day work week, providing backup coverage when needed

  • Engages customers in a pleasant and hospitality-forward manner as a primary brand ambassador

  • Prepares daily, weekly, and monthly sales performance reports for distribution to the management team

  • Takes and fulfills in-person and online bakery orders for customers

  • Operates point of sale (POS) systems when customers pay for their bakery items

  • Verifies that customers who have communicated food allergies are not sold products that could be dangerous to their health

  • Answers customer questions about all aspects of the baked goods

  • Applies ingredient tags and price tags to pre-baked foods and other retail items

  • Arranges muffins, rolls and other baked goods in an attractive manner in the display cases and on shelves and counters

  • Makes certain that displays are always fully stocked with fresh merchandise

  • Keeps all work and customer areas sanitary, including counters, seating areas and bathrooms

  • Assists bakers with measuring ingredients, mixing dough, pouring batter and other basic duties as needed

Leadership Attributes

  • Possesses and demonstrates a “one team, one goal” philosophy and supports the General Manager in the successful management of bakery growth

  • Works in an organized, deliberate and fast-paced manner

  • Possesses a small business owner mentality and thrives in an entrepreneurial environment

  • Works with the General Manager to develop achievable retail objectives with a growth mindset


Requirements and Preferred Skills
  • Two years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries

  • Excellent verbal and written communication skills

  • Exceptional interpersonal and team-building skills

  • Ability to train, coach and counsel team members

  • Exposure to financial and operational accountabilities

  • Ability to adapt to a flexible schedule according to business needs

  • Must have reliable transportation and a valid driver’s license

  • Understanding of food safety practices

  • Capable of lifting heavy items up to 50 lbs

  • Ability to manage time effectively, and guide the team’s time in a results-oriented fashion

  • Ability to remain calm and focused in a fast-paced environment while maintaining a hospitality culture for both our team and our customers

  • Team-oriented with a customer-focused attitude

  • Flexibility to work early morning shifts, and to provide 

  • Dependability is a must

Full-time employees are eligible for our medical health benefits.


Apply by clicking the button below! Please attach your resume or CV, and tell us a little bit about who you are and why you feel you’d be a great addition to the Mackenzies team.

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